THE ELDERLY AND VULNERABLE OUR POLICY

We take our responsibility in dealing with any vulnerable person very seriously.
Nearly everyone has elderly relatives and nothing is worse than people who abuse and rip off the vulnerable.

Here are our guidelines we are happy to work within on request.

• If requested I will give priority treatment to an elderly person.
• On request I will deal only with a designated carer or family member for estimates, schedules of work and Invoices.
• I will not start any works without the express permission of said person.
• All proposed work shall be thoroughly explained in a clear manner.
• I am happy to check any other quotation to make sure the work stated actually needs doing.
• I will communicate solely on a one to one basis and complete all work in person.

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